SAP Support, TPAM (Third‍-‍Party Application Maintenance) and Outsourcing

CODiLOG has been supporting its customers for 25 years throughout the evolution of their SAP application
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SAP support: an essential function for any company!

Are your main issues:

  • Measuring maintenance in operational condition (MOC) activity, which will allow you to set a controlled RUN budget and a PROJECT budget
  • Ensuring continuity of service by delegating the management of resources, back-up, absences, etc. to CODiLOG?
  • Increasing user satisfaction by outsourcing SAP support to experts in the field
  • Optimizing maintenance costs thanks to the tools and improvement plan provided by a market leader in the field
  • Adapting the system to variations in workload by using shared TPAM platforms

Our SAP support, TPAM and Outsourcing activities

We set up service contracts that are tailored to each individual client and take charge of various activities of SAP user assistance, TPAM and Outsourcing.

We operate from our “On shore” Service Centers in Nanterre and “Near Shore” in Amiens, Coutances, Angers and Tunis, with a delivery model in semi-dedicated mode and technical-functional profiles handling the request from end to end, from analysis of the need to implementation and unit testing.

For example, we will set up your new companies, correct your specific reports on stocks, optimize your accounting closing times by assigning a consultant who understands your needs and implements them via customization or specific development.

" I welcomed the opportunity to entrust the TPAM of my SAP application to CODiLOG, because they never leave a client behind "

Charles Manin, IT Manager, Messier-Bugatti